Customer Care

Welcome to berhasm.com

Our Customer Service is available from Monday to Friday and will be happy to answer your inquiries or accompany you in discovering the brand and its products.

Contact our team at contact@berhasm.com

Delivery

berhasm.com ships worldwide.

Moscow, Russia

Courier service 1 business day Free on orders over 200 EUR

5 EUR on all other orders

Russia

EMS Standard 2-3 business days Free on orders over 200 EUR

10 EUR on all other orders

Europe

Standard 2-5 business days Free on orders over 300 EUR

25 EUR on all other orders

US

UPS Standard 2-8 business days Free on orders over 300 EUR

30 EUR on all other orders

Asia

UPS Standard 2-5 business days Free on orders over 300 EUR

35 EUR on all other orders

Australia

UPS Standard 2-5 business days Free on orders over 300 EUR

35 EUR on all other orders

Middle East

UPS Standard 2-5 business days Free on orders over 300 EUR

35 EUR on all other orders


Once your package has been shipped from our warehouse, you will receive an email including a tracking number. Our couriers delivers from Monday to Friday during business hours.

Returns

You can return any item purchased on berhasm.com within 7 days from the delivery date.

* Make sure the product you return is in its original condition, including original tags and packaging.

* As an international customer, you can return your parcel using any postal service. However, as the parcel remains your responsibility until it arrives to us, please remember to keep a proof of dispatch.

berhasm.com reserves the right to reject returns sent or communicated beyond the return period limit, or items which are not in its original, unaltered and unwashed condition.

You will receive the refund in the same payment method used for the purchase. Return cost is paid by client. Duties, taxes and the original shipping charges are non-refundable.

Address for returns:

BERHASM

15 Rochdelskaya street, building 17-18

123022 Moscow

Russia

berhasm.com is not able to offer exchanges.

Payment

Berhasm.com accepts the following payment methods:

  • Credit/Debit cards: Visa, Visa Electron, Mastercard
  • Paypal

berhasm.com features a fast one step checkout option.

Your credit/debit card may be refused for any of the following reasons:

  • Your card may have expired. Check that your card is still valid.
  • You may have reached your limit. Contact your bank to check that you have not exceeded the authorized purchase limit.
  • You may have entered some information incorrenctly.

On berhasm.com every purchase is processed with maximum security thanks to the implementation of of the most advanced enscryption services (SSL).

For payments with credit and debit cards, you are required to enter the CVV (Card Verification Value), a code printed on the card that serves as a security measure during electronic commerce transactions.

Legal

Наименование организации: ИП Туразашвили Бесики Роинович

Тел. номер: +7 (925) 711-55-64

Адрес: 610000, Кировская обл, Кирово-Чепецк г., квартал Злобино

ИНН: 431211723265

email: contact@berhasm.com


ИП Туразашвили Бесики Роинович

Расчетный счет 40802810100000057574

Банк АО "ТИНЬКОФФ БАНК", Москва

БИК 044525974

Kорр. счет 30101810145250000974