Customer Care
Welcome to berhasm.com
Our Customer Service is available from Monday to Friday and will be happy to answer your inquiries or accompany you in discovering the brand and its products.
Contact our team at contact@berhasm.com
Delivery
berhasm.com ships worldwide.
Europe
DHL 2-5 business days Free on orders over 300 EUR
25 EUR on all other orders
US
DHL 2-5 business days Free on orders over 300 EUR
30 EUR on all other orders
Asia
DHL 2-5 business days Free on orders over 300 EUR
35 EUR on all other orders
Australia
DHL 2-5 business days Free on orders over 300 EUR
35 EUR on all other orders
Middle East
DHL 2-5 business days Free on orders over 300 EUR
35 EUR on all other orders
Once your package has been shipped from our warehouse, you will receive an email including a tracking number. Our couriers delivers from Monday to Friday during business hours.
Returns
You can return any item purchased on berhasm.com within 14 days from the delivery date.
* Make sure the product you return is in its original condition, including original tags and packaging.
* As an international customer, you can return your parcel using any postal service. However, as the parcel remains your responsibility until it arrives to us, please remember to keep a proof of dispatch.
berhasm.com reserves the right to reject returns sent or communicated beyond the return period limit, or items which are not in its original, unaltered and unwashed condition.
You will receive the refund in the same payment method used for the purchase. Return cost is paid by client. Duties, taxes and the original shipping charges are non-refundable.
Payment
Berhasm.com accepts the following payment methods:
- Credit/Debit cards: Visa, Visa Electron, Mastercard
berhasm.com features a fast one step checkout option.
Your credit/debit card may be refused for any of the following reasons:
- Your card may have expired. Check that your card is still valid.
- You may have reached your limit. Contact your bank to check that you have not exceeded the authorized purchase limit.
- You may have entered some information incorrenctly.
On berhasm.com every purchase is processed with maximum security thanks to the implementation of of the most advanced enscryption services (SSL).
For payments with credit and debit cards, you are required to enter the CVV (Card Verification Value), a code printed on the card that serves as a security measure during electronic commerce transactions.